Professionals And Cons February 25, 2023

Enterprise Hire-a-Automobile is arguably probably the most well-known automobile rental firm within the nation. With over 1.7 million automobiles out there worldwide, likelihood is there’s a rental automobile location close to you or at your journey vacation spot. So, is Enterprise the best choice?

We’ve reviewed the greatest automobile rental corporations in the marketplace in a number of key classes to see how Enterprise stacks up towards opponents. Learn our Enterprise automobile rental assessment to see what the corporate provides with regards to value, trade fame, rental choices, and extra.

General, Enterprise is a dependable rental automobile firm with simple on-line reservations and lots of areas nationwide. Nonetheless, it’s not the most affordable rental automobile firm in comparison with different corporations in the marketplace. Our advice is to check charges from Enterprise with different corporations which have areas in your journey space.

Enterprise Professionals And Cons

Enterprise Fast Information

Based: 1857

Places: Over 10,000 worldwide

Headquarters: St. Louis, Missouri

Higher Enterprise Bureau (BBB) ranking: F

Loyalty program: Enterprise Plus

Airport rental areas: Over 250

Car varieties: Financial system, customary, midsize, and full-size sedans, pickup vehicles, vans, SUVs, and luxurious automobiles

Enterprise provides short- and long-term automobile leases. Brief-term leases embody rental intervals that final from one to twenty-eight days and are billed each day. Leases over 28 days are thought-about long-term leases and are billed at a month-to-month charge.

You’ll be able to lease Enterprise automobiles from any main airport and all kinds of areas throughout the nation. The corporate provides many kinds of vehicles from financial system automobiles to full-size SUVs and vehicles. 

Enterprise additionally provides luxurious automobile leases at numerous areas. You’ll be able to select from midsize sedans just like the BMW 5-Collection, full-size sedans just like the Audi A8, or perhaps a efficiency sports activities automobile like a Porsche 911. If you wish to kick it into full gear, you can too get unique vehicles like Aston Martins, Bentleys, and Lamborghinis at some areas.

You could be not less than 21 years previous to lease a automobile from Enterprise, until you need to lease one in Michigan or New York the place the minimal age is eighteen.

Will Enterprise Decide You Up?

Sure, Enterprise nonetheless provides the pickup possibility for non-airport areas. You’ll be able to schedule a pickup upfront and somebody from the placement will get you from the airport and drive you again to the rental workplace to finish the paperwork. Enterprise doesn’t ship vehicles to you with out taking you to the workplace, although. Additionally, the corporate restricted its pickup service due to the COVID-19 pandemic however will possible develop it sooner or later.

Enterprise Plus Program

Like many different rental automobile corporations, Enterprise has a loyalty program referred to as Enterprise Plus. It’s free to affix – simply create an account along with your contact and driver’s license data. You’ll earn one level for each greenback you spend with Enterprise. You do must schedule not less than one rental each three years to keep up your account.

The perks of Enterprise Plus embody:

• Use factors at no cost rental days
• Members-only check-in at sure areas
• Members-only telephone quantity for quicker service

There are 4 totally different ranges of Enterprise Plus relying on what number of reservations you make:

In comparison with different rental automobile corporations, Enterprise’s charges are a bit greater than common. Our staff in contrast rental charges for the standard sedan and SUV at three totally different common U.S. airports: Orlando, Los Angeles, and Dallas-Fort Price. These charges are to lease a automobile for a seven-day interval and have been gathered two weeks forward of the rental interval. All prices embody taxes and costs.

In keeping with prices we gathered from eight main rental automobile corporations, the typical value to lease a normal sedan is $490.98 per week and the typical value to lease a normal SUV is $580.76 per week. Enterprise’s prices are typically greater than opponents’, with a median weekly value of $592.88 for sedans and $674.03 for SUVs.

Taxes And Charges

You’ll must pay some taxes and extra costs in your rental relying on the place you ebook your car. As an illustration, the rental value to choose up a car at Orlando Worldwide Airport contains the next charges on the rental settlement:

In the event you’re feeling like a deer within the headlights these unusual charges, you’re not alone. After some sleuthing round on rental automobile boards, we gathered a couple of items of data. The restoration charges are imposed to recuperate the price of doing enterprise for that individual Enterprise location. There could also be charges imposed by the airport or different enterprise laws. The client facility cost can also be possible a charge from the airport for facility maintenance. In fact, gross sales tax will rely upon the state.

Younger Renter Price

In the event you’re below the age of 25 you’ll must pay a younger renter charge. This charge is about $25 per day however it might probably change relying on the rental location. In Michigan and New York, drivers between the ages of 18 and 20 pay steeper charges:

Enterprise Safety Deposit

Enterprise requires a safety deposit with all leases. The quantity varies relying in your age and the way you pay. In the event you use a debit card as an alternative of a bank card, Enterprise might place a bigger maintain in your account till after your reservation. Equally, drivers below 24 years of age might pay a bigger safety deposit.

Add-Ons

You’ll be able to add quite a lot of perks and providers to your rental contract with Enterprise, together with:

• Harm waiver: This waives your accountability for harm, loss, or theft of the rental automobile (prices $27.99 per day).
• Private results protection: This covers private objects in your rental car as much as a restrict (prices $7.50 per day).
• Roadside safety: Roadside help covers substitute keys, flat tire service, lockout service, jump-starts, and gas supply (prices $5.99 per day).
• Supplemental legal responsibility safety: This will increase legal responsibility protection on the car as much as $300,000 (prices $13.31 per day). Legal responsibility protection pays for different folks’s medical payments and repairs if you happen to trigger an accident. Rental vehicles already include primary legal responsibility protection. 
• Sirius XM^®: This selection covers ad-free satellite tv for pc radio throughout your journey (prices $5.99 per day).
• Greenhouse gasoline emissions offset: This small charge helps fund greenhouse gasoline offset tasks that take away carbon from the ambiance (prices $1.25 per rental).
• Little one security seat: Enterprise can present an authorized youngster automobile seat for infants and toddlers (prices $8.95 per day).

The service you discover from Enterprise actually depends upon the person location and its employees. Some are run nicely with staff that handle you, whereas others have reputations for poor service. At the moment, Enterprise has an F ranking from the BBB and a buyer ranking of 1.3 out of 5.0 on the location. It has additionally closed over 2,700 complaints within the final three years. Enterprise serves thousands and thousands of shoppers every year, so these complaints depend for a fraction of its prospects. We’ll summarize some themes in optimistic and destructive critiques beneath.

Optimistic Enterprise Automobile Rental Critiques

Contemplating the variety of critiques to whole prospects, most individuals have a impartial or optimistic expertise with Enterprise. A couple of frequent themes we observed in optimistic critiques embody:

• Enterprise employees took care of every part with out a hitch
• Workers on the location is educated and useful
• Enterprise staff create a customer-first atmosphere
• Lengthy-time prospects get pleasure from utilizing Enterprise yr after yr

Unfavorable Enterprise Automobile Rental Critiques

In fact, not everybody has a terrific rental expertise with Enterprise. There have been points with automobiles not matching what prospects picked on-line and even instances of no car being out there on the day of the rental. Some destructive patterns we observed embody:

• A buyer chosen an SUV on-line at reservation and bought a minivan as an alternative
• The ultimate worth charged didn’t match the entire worth for the web reservation
• There have been no vehicles out there although the client had confirmed reservation the day earlier than by a telephone name

Lastly, one reviewer even stated an Enterprise worker tried to say prior harm was their fault. The client observed a crack within the windshield after they rented the car and took a photograph of it earlier than leaving Enterprise. Some weeks later, Enterprise notified the client it was submitting a harm declare towards them. Luckily, the client was in a position to present proof the windshield was already broken.

In mild of this final challenge, we advocate strolling round your rental car earlier than taking it out and photographing any harm you see. You’ll shield your self in case an Enterprise worker assumes you have been the one which brought on the harm once you drop off the car.

With hundreds of areas throughout the nation, Enterprise is straightforward to make use of and out there all over the place. Nonetheless, it’s not the most affordable firm, and a few areas might have poor customer support. We advocate evaluating a couple of quotes earlier than you journey to search out low cost rental vehicles – it’s simple to do and completely free.

High Rental Automobile Options

As you store round for rental automobile charges, we advocate the next corporations for reasonably priced leases: