Higher Enterprise Bureau (BBB) ranking: F
Common rental value per day: $90 together with taxes and costs
Variety of places: Over 4,000 within the U.S. and 10,000 worldwide
Loyalty program: Enterprise Plus®
Headquarters: St. Louis, Mo.
Since its inception in 1857, Enterprise has grown to change into the biggest rental automotive company on this planet with over 10,000 places. You will discover Enterprise within the U.S. at over 4,000 places, together with 250 main airport places. Its dad or mum firm, Enterprise Holdings, additionally owns Nationwide and Alamo.
Enterprise Rental Automotive Value
In the event you’re something like us, the very first thing you need to know is how a lot a rental automotive goes to value. For our Enterprise automotive rental evaluate, our workforce in contrast charges for normal sedans and SUVs from three common U.S. airports: Dallas/Fort Price, Los Angeles and Orlando. Our evaluation exhibits Enterprise leases value about $90 per day or $633 per week on common (together with taxes and costs). That is about 18% greater than the business common of $77 per day or $539 per week.
Beneath, you’ll be able to see Enterprise quotes for the standard sedan at three places:
The next prices are to lease an SUV from Enterprise on the similar airports. You’ll be able to see it’s dearer to lease an SUV than a sedan in every location.
Sadly, Enterprise doesn’t have many offers right now. The one marketed deal is a reduction for navy members, veterans and federal staff. In the event you fall into one among these teams, it can save you 5% on charges for leisure journey. Enterprise additionally provides a particular program for official authorities journey leases.
There are a number of prices you must anticipate to pay past the bottom charge. A few of these are refundable, like a safety deposit, some apply to all leases, like taxes and costs, and others rely in your state of affairs, like a younger renter price.
Enterprise requires a safety deposit or bank card maintain for many leases. The precise quantity is determined by the placement and sort of car you lease. For instance, the Orlando Worldwide Airport location fees a $400 deposit for any reservation with out a ticketed return itinerary, and a neighborhood Orlando Enterprise location fees a $300 deposit on all leases. Each places bump the deposit as much as $850 for luxurious automobiles.
Enterprise accepts debit playing cards if the handle on the cardboard matches the handle in your license. Airport places solely settle for debit playing cards with a ticketed return itinerary.
Taxes and Charges
Enterprise consists of taxes and costs on the primary display you see when purchasing for a rental. This transparency makes it extra handy to see what you’ll be able to really anticipate to pay. Some corporations solely present these fees on the final display, which might make procuring a bit complicated. Beneath, you’ll be able to see taxes and costs from an Enterprise reservation that applies to a weeklong Toyota Corolla rental at Orlando Worldwide Airport.
You’ll see totally different charges relying on the placement. Airport places should pay facility charges, which account for a number of of the charges above. In the event you lease from a neighborhood location, you’ll probably pay fewer charges. You’ll be able to see how the charges for renting a Toyota Corolla from a neighborhood Enterprise location in Orlando evaluate under.
On this case, renting from the neighborhood location was cheaper total, which is why the gross sales tax is decrease.
In accordance with our analysis, charges are pretty constant throughout corporations in case you’re procuring from the identical sort of location. You’ll discover a larger variation in base day by day rental charges.
Younger Renter Charge
You need to be at the very least 21 years outdated to lease a automotive in most states, although you could be as younger as 18 in New York and Michigan. Since youthful drivers are at greater threat of accidents, they pay greater rental automotive charges. Enterprise fees a younger renter price of about $25 per day for renters between the ages of 21 and 24. Renters youthful than 21 pays even greater charges.
One-Means Rental Charge
Rental automobiles are nice for taking a protracted street journey with out placing put on and tear in your automotive. Nevertheless, you’ll pay a price to make use of totally different pickup and drop-off places. Our quote evaluation exhibits Enterprise fees a drop price of about $616 for a weeklong one-way rental. That is about 18% greater than the nationwide common price of $524.
There isn’t a cancellation price in case you haven’t paid to your rental and have but to select up the car. Simply let Enterprise know you’d wish to cancel the reservation.
Nevertheless, in case you pay as you go to your rental, you’ll pay a $50 price to cancel greater than 24 hours earlier than pickup. And in case you cancel inside 24 hours of pickup, you’ll pay a $100 price. In comparison with different corporations, Enterprise has a mean cancellation coverage. Most cost some sort of price to cancel pay as you go reservations.
Enterprise Rental Automotive Companies
Enterprise Hire-A-Automotive provides all kinds of rental companies. The corporate provides many automobiles and worth factors for normal short-term leases along with the next companies:
- Lengthy-term rental: Enterprise provides long-term rental reductions that begin at 28 days.
- One-way rental: You will get one-way leases from many Enterprise places, although you’ll pay a price. One-way leases is probably not out there at each location.
- Transferring truck rental: Along with rental automobiles, Enterprise provides shifting truck, shifting van and pickup truck leases by means of Enterprise Truck Rental.
- Enterprise subscription: You’ll be able to subscribe to Enterprise to lease a automotive on a month-to-month foundation. This system consists of 3,000 miles per 30 days and lets you swap automobiles as much as 4 occasions every month.
In the event you’re having an occasion like a marriage or household reunion, Enterprise might be able to supply group rental charges. You’ll should name the corporate to rearrange this, although, because it’s not an possibility on-line.
So far as rental fleets go, Enterprise has the very best automotive choice on the market. Enterprise provides a full vary of automobiles from economic system automobiles to SUVs, minivans, pickup vehicles and luxurious automobiles. Enterprise additionally provides unique automotive leases equivalent to Bentleys, Lamborghinis and Aston Martins at a few of its places. Search for places that point out exotics within the title as you search on Enterprise’s web site.
Enterprise Plus Rewards Program
With Enterprise Plus, you’ll be able to earn factors while you store from the corporate and redeem them without spending a dime rental days. This system is free to affix and has 4 ranges: Plus, Silver, Gold and Platinum. You’ll get the next advantages by being a member:
- Earn factors without spending a dime rental days with no blackout dates
- Use members-only check-in
- Entry a devoted telephone quantity
Factors are legitimate so long as you might be an energetic member. This implies it is advisable make a qualifying reservation as soon as each 36 months at a minimal. Factors expire after 36 months out of your final rental date.
A qualifying rental is any rental of at the very least in the future that features at the very least one paid day. So, a free rental day you obtain with factors doesn’t depend. Additionally, leases booked on third-party websites like Priceline don’t depend, both. Remember that further merchandise like insurance coverage upgrades or add-ons don’t accrue factors.
Nationwide Automotive Rental is owned by Enterprise Holdings, so you may also accrue factors by renting by means of Nationwide. Nevertheless, this doesn’t apply to Alamo.
You earn at the very least one level with every greenback spent, and you will get a free rental day with as little as 600 factors. Beneath, you’ll be able to see the 4 tiers of the rewards program at a look:
Rental Automotive Add-Ons
Relying on the place you lease your automotive and the way you select to pay, you’ll have quite a lot of add-ons to select from. It’s possible you’ll discover these on Enterprise’s web site or you might be offered with them while you decide up the automotive.
Enterprise Automotive Rental Critiques
Enterprise leads the pack in the case of car choice and companies, however sadly, it lags behind in customer support. The corporate has an F ranking from the BBB for having over 2,700 complaints and never responding to over 500 of them. Over 20,000 Enterprise automotive rental evaluations on Trustpilot charge the corporate a mean of 2.5 out of 5.0, as properly.
Our workforce reached out to Enterprise for a touch upon these scores however didn’t obtain a response.
Constructive Enterprise Automotive Rental Critiques
Enterprise does have numerous optimistic evaluations. Plus, contemplating it’s the most important automotive rental firm round, it should be doing one thing proper. Constructive Enterprise evaluations on Trustpilot point out useful employees and a fast, hassle-free check-in course of.
In a single evaluate, a buyer talked about buying radiator fluid for the rental automotive and getting reimbursed by Enterprise upon returning the automotive. In one other case, a buyer used Enterprise after an accident. Somebody from Enterprise picked the shopper up from the restore store and had them on their approach in 10 minutes.
Detrimental Enterprise Automotive Rental Critiques
With an organization the scale of Enterprise, not everybody can have an ideal expertise. Some damaging evaluations say rental automobiles had been in poor situation at pickup and others point out the reserved automotive wasn’t out there. A couple of Enterprise automotive rental evaluations additionally say some employees members could be unhelpful or laborious to cope with.
Backside Line on Enterprise
Enterprise provides a wide selection of automobiles and is accessible in lots of places worldwide. In the event you plan on being a long-time buyer, you may also construct factors to spend on free rental days by means of its Enterprise Plus rewards program. Nevertheless, we discovered different corporations have higher customer support reputations. We encourage you to match rental charges from totally different suppliers to search out the most suitable choice to your journey.
Suggestions for Rental Vehicles
You may have many rental corporations to select from to your trip or to offer transportation whereas your automotive is within the store. Beneath are a number of of our high suggestions to match.
- Price range: Our workforce gave Price range a rating of 9.3 out of 10.0 and named it our Editor’s Selection. We discovered Price range provides charges about 21% cheaper than common for weekly leases.
- Hertz: We recommend trying out Hertz if customer support is your most important concern. The corporate is thought for offering nice service the world over and has a 4.4-star ranking out of 5.0 stars from practically 7,000 evaluations on Trustpilot.
- Greenback: Whereas many corporations cost hefty charges for one-way leases, this isn’t the case with Greenback. We discovered a mean charge enhance of about $363 from Greenback for a weeklong one-way rental in comparison with the business common enhance of $524.
As a result of shoppers depend on us to offer goal and correct data, we created a complete ranking system to formulate our rankings of the very best rental automotive corporations. We collected information on a number of automotive rental suppliers to grade them on 5 key rating elements. The tip consequence was an total ranking for every supplier, with the businesses that scored essentially the most factors topping the listing.
Listed here are the elements our scores keep in mind:
- Business standing: Our analysis workforce thought-about years of expertise and BBB scores when giving this rating.
- Availability: Automotive rental businesses with extra places nationwide and at main airports scored highest on this class. We additionally thought-about the forms of rental automobiles out there with every firm.
- Value: Suppliers that supply reasonably priced common charges, low cancellation charges and low cost alternatives obtained the very best scores.
- Choices and restrictions: Corporations with a number of add-on choices and fewer restrictions usually tend to meet shopper wants.
- Buyer expertise: This rating is predicated on buyer evaluations, J.D. Energy satisfaction scores and loyalty program availability. We additionally thought-about how simple it’s to get pricing data from every firm.